How to Fix QuickBooks Error Code 15270 - (Payroll Update Failed)

QuickBooks Error Code 15270: Payroll Didn't Complete Successfully. An update error pops up when downloading and installing any update. The error stops the downloading/installing process and does not let the user complete the update process.

How to Fix QuickBooks Error Code 15270: Payroll Didn't Complete Successfully

Since there are many potential causes of QuickBooks error code 15270, the way of resolving the error as per each case is different. Following are the solutions along with their step-by-step guide to fix QuickBooks Error Code 15270.

Method 1: You Must Update QuickBooks Manually

Once you have taken the necessary safety precautions, attempt to update QuickBooks Payroll manually. To manually update payroll in QuickBooks, follow these steps:

Step 1: First, Update QuickBooks Desktop

You can complete this right from within the QuickBooks software. You need to adhere to the guidelines outlined below:

1. Open the software and select the Help option.
2. Locate and pick the Update option.
3. Next, select the Update Now option to start the download.
4. Choose the Get Update option after the download is finished.
5. This will open a new window for you and show you a message verifying the update has finished.

Step 2: Restart QuickBooks after the update is finished.
Step 3: Once you have selected the Employee option, click on the Payroll section.
Step 4: Search for the Payroll Update Download option under the Payroll section.
Step 5: Allow the payroll update procedure to complete after downloading.

Method 2: Set up the Internet Explorer as Default Browser

s your default web browser, set Internet Explorer. The QuickBooks application is most compatible with Internet Explorer for updates and operations. Thus, making it your default browser can assist in fixing QuickBooks error code 15270.

Follow these procedures to make Internet Explorer your Windows default browser:

1. Click on the icon of the Internet Explorer to open it.
2. From the upper right corner, select the Gear symbol.
3. Proceed to choose the Internet Options.
4. To make Internet Explorer the default browser, use the "Make Default" option under the Programs menu.
5. To finish the procedure, click Apply and then OK.

NOTE: QuickBooks does not support Edge Browser as a replacement for Internet Explorer at this time.

Still unable to resolve? Refer to the fixes given below.

Method 3: Ending QuickBooks Processes Running in the Background and using the Reboot.bat file

Another program that may be causing interference with QuickBooks on your computer could also be the cause of the QuickBooks Error 15270. To fix this error, you must stop these apps and then use the Reboot.bat file.

Follow these instructions to terminate the background process using the Windows Task Manager:

1. You will have the hit the Ctrl + Shift + Esc keys to open the Task Manager.
2. Select the Processes option.
3. At this point, halt each active task one at a time to determine which is interfering with QuickBooks' ability to function.
4. You will have to click on the End Process button to stop the software.

Use reboot.bat from this point on. The .DLL and .OCX files connected to QuickBooks are reregistered in Microsoft Windows when a user executes the reboot.bat scripts. You just follow the steps given below to be able to the processes running in the background.

1. Initially, you will have to Close the QuickBooks program.
2. Locate and open the folder containing the Reboot.bat file. If it's not there, select Properties with a right-click on the QuickBooks icon. Select the location of the open file.
3. After locating the file, right-click on Reboot.bat.
4. You will have to select the ‘Run as Administrator’ option from the dropdown options.
5. The procedure will start when a window opens. The window will automatically be dismissed after the procedure is finished.

Method 4:  Update QuickBooks Software to The Latest Release

To manually update QuickBooks, take the following actions:

• You must start QuickBooks Desktop.
• From the menu bar, choose Help.
• After selecting Help, select Update QuickBooks Desktop from the drop-down menu that displays.
• After that, the user will be taken to the overview tab. (displayed below)
• Step 4: Hit the Update Now button.

OR

• Choose Get Updates when you're prepared to update.
  • Updates for QuickBooks will now begin to download. The user will get the prompt below after the download is finished, which will instruct them to restart QuickBooks to apply the update.
• To finish the update process, click OK to restart and install the update.

If none of the above solutions helped you in resolving the error code 15270, take reference from the Quick fixes provided below.

Method 5: Turn off the User Account Control (UAC)

Windows 7 and Windows 8 Operating System users must go through the guidelines to turn off user account control:

In Windows 7, 8 OS:

When updating QuickBooks, the User Account Control Feature in Windows 7 or 8 may be the cause of QuickBooks error 15270. You must temporarily disable UAC, update QuickBooks, and then enable UAC again. This is the perfect solution to QuickBooks payroll error 15270.

You must follow the steps provided below to know how to turn off the UAC:

1. The run may be accessed by pressing Windows + R.
2. Now, you must navigate to the Control Panel.
3. Select the "Enter" tab.
4. Now, you have to choose user accounts in the control panel.
5. Select Change User Account Control Settings after that.
6. Click the OK tab after moving the slider to the Never Notify option.
7. Try updating QuickBooks one more. You can then turn your UAC back on if it succeeds.

For the Users of Windows Vista OS:

Those who have been working with Windows Vista OS computers shall follow the steps provided here:

1. Initially, click the Windows Start main button once.
2. To access the Control Panel, you will have to click on its icon.
3. If it is unable to pick it, click the Classic View button, which is situated on the window's left side, one time.
4. Next, double-click the Users Accounts icon.
5. After that, select whether to switch the user account control ON or OFF by clicking.
6. Finally, delete the ‘Use User Account Control’ (UAC) which helped & secure your desktop as well as software and, in the end, click on the OK button.
7. Finally, restart your computer.
8. As a last step, you will also have to Restart QuickBooks Software as well, and then access your company file again.

Method 6: Use the Reboot.bat file

Rebooting the system with the reboot.bat file is an additional way to try to resolve the QuickBooks Payroll Error 15270. You can refer to the steps given below to understand the process.

1. Verify whether the membership is active or not.
   1. Payroll - Basic, Standard, or Enhanced:
      1. Click on the Employees tab and then select the My Payroll service tab.
      2. After this, you will have to click on the Account Info/Preferences or Account/Billing Information tab.
      3. To know whether your subscription is active or not, check out the QuickBooks Payroll Account Maintenance page.
      4. Lastly, you will have to log in to the Intuit Account.
   2. Assisted Payroll:
      1. Click open the Employees tab and then select the My Payroll Service tab.
      2. Once you have followed the steps mentioned above, you must click on the Account Service tab or Account/Billing information tab.
      3. Then, you must open the ‘QuickBooks Payroll Account Maintenance page, close the display, and lastly, click on update and revalidate your payroll services.
2. If you haven't yet entered the service key or if you are using your Social Security number despite having an employer identification number (EIN). Verify that QuickBooks contains each of these components.
3. Now, you must run the "Reboot.bat."
4. Make sure you are using Internet Explorer as your default browser by going to the "Programs" => "Internet Options" tab.
5. You will have the click on the "Make Default" button which is situated in the section titled "Default Web Browser".
6. Switch to a hard-wired internet connection instead of a Wi-Fi one.
7. Temporarily disable the User Account Controls. (Only for Windows Vista, 7 and 8 users).
8. Fix the QuickBooks software.
9. If you want to install QuickBooks clean, use Selective Startup.

Error 15270 persists? Well, go ahead and refer to the following solution.

Method 7: Download and install the QuickBooks Tools Hub

You can install and use the QuickBooks tools hub on your computer to fix the QuickBooks error code 15270. QuickBooks tool hub assists in repairing frequent mistakes.

1. You must first shut down the QuickBooks desktop.
2. Next, save the QuickBooks Tool Hub file to a location on your computer that is convenient for you to find.
3. Click to launch QuickBooksToolHub.exe, the file you downloaded.
4. Installing the QB tools hub requires accepting the terms and conditions and following the on-screen instructions.
5. To open the icon on your Windows desktop after the installation is complete, double-click on it.

Note: If you can’t find the icon, search for QuickBooks Tool Hub in Windows and choose the program from the results.

What is QuickBooks Error Code 15270?

This error typically occurs when attempting to download payroll updates or configure a file, often arising from issues with Intuit products running during the Windows startup process or while installing the Windows operating system. Prompt attention is necessary to address this error, as it can become more challenging to resolve over time. In this post, we will delve into various aspects related to this error code.

In the event of this error, you will see the following message on your screen.

Reasons Behind the Occurrence of QuickBooks Error Code 15270

There can be many causes of QuickBooks error code 15270, and some of the common reasons are explained below:

1. Damaged or inaccurate QuickBooks program files.
2. Unfinished payroll update file download.
3. The system's inability to download the latest files completely.
4. Activated User Account Configuration.
5. The default browser is not Internet Explorer.
6. Inadequate Internet connectivity hinders QuickBooks from operating at its best.
7. A firewall can prevent communication between servers.

How to Detect QuickBooks Error Code 15270 at the Initial Stage?

Once you are aware of the fundamental indicators, identifying the error becomes a simple task. Mentioned below are a few early indications that you may face while encountering QuickBooks payroll error code 15270.

1. You will notice that QuickBooks isn't working properly. It crashes or freezes when you try to open the application.
2. When you are unable to utilize or launch other system programs.
3. The performance of your computer system is noticeably slower.
4. At last, you will encounter the error message that is displayed on your computer screens.

Things to Do Before Resolving the QuickBooks Error Code 15270

We'll check out the possible ways that this error can be avoided before we move on to the steps to fix it. Here are a few suggestions:

1. It's important to highlight that downloading the updated file is a straightforward process. Once the update process is complete, you'll need to confirm it by clicking the "Update Complete" tab.
2. Alternatively, you can initiate the QuickBooks software and make the necessary adjustments as per your requirements.
3. To prevent encountering this error, it's crucial to ensure that you are using an updated and legitimate version of QuickBooks.
4. If issues persist, you can try rebooting your system, and then access the QuickBooks update service window. From there, you can choose the "Install Later" option to address errors related to payroll update files.

Conclusion

QuickBooks Error Code 15270 is a very common issue that users face while they are trying to attempt to update their payroll system. This error is caused because of incomplete updates, system conflicts, or incorrect configurations. You can resolve the error by following the provided troubleshooting steps such as updating QuickBooks manually, configuring Internet Explorer as the default browser, or running the reboot.bat file. However, If the error persists, seeking technical support may be necessary. Correcting QuickBooks Error 15270 ensures smoother payroll management and uninterrupted software performance.

Frequently Asked Questions

Q1: What is QuickBooks Error Code 15270, and why does it occur?

Ans: QuickBooks Error 15270 usually occurs when a payroll update fails due to incomplete downloads, damaged files, or system configuration issues. Users face this error when they are updating QuickBooks and using payroll simultaneously. There are many other situations where this error persists, refer to the article for more insights.

Q2: How can I manually fix QuickBooks payroll update error code 15270?

Ans: You will be able to manually fix QuickBooks payroll update error 15270, by updating QuickBooks, configuring Internet Explorer as the default browser, and using the reboot.bat file to restart necessary processes. However, this error can also be solved by quick fixes that are explained in this article.

Q3: Can QuickBooks Error Code 15270 be caused by firewall settings?

Yes, QuickBooks error 15270 can surely be caused because of strong firewall security settings. The incorrect firewall settings play a huge role in blocking the communication between QuickBooks and servers. All of this then leads to QuickBooks Error 15270.

Q4: Does updating manually resolve Error Code 15270 QuickBooks?

Yes, manually updating QuickBooks is one of the most effective ways to resolve QuickBooks Error 15270. You can easily update QuickBooks by clicking on the help menu and then selecting the Update QuickBooks Desktop from the list of options displayed in the dropdown. Lastly, you will have to click on the Update Now button.

Q5: What should I do if QuickBooks Error Code 15270 persists despite troubleshooting?

In case this article doesn’t help you in resolving the QuickBooks Error 15270, you must surely contact QuickBooks Customer Support. Experts who will answer your queries are well-trained and can solve your problem very easily.