QuickBooks Has Reached Maximum Number of Unregistered Users

QuickBooks Has Reached Maximum Number of Unregistered Users
  • January 7, 2024

Whether you are using QuickBooks Programming in a single or multi-user mode, it adapts to both. While using QuickBooks Programming in a multi-user mode, you can add the respective clients easily and communicate with the organization.

If the QuickBooks Has Reached Maximum Number of Unregistered Users then, there is a possibility that registration of your QuickBooks software is not done correctly. Don’t worry if you get this error message, there can be many reasons for this issue to surface on your QuickBooks applications. The steps involved in resolving the maximum number of unregistered user errors are outlined in this article.

Possible Reasons of QuickBooks Has Reached Maximum Number of Unregistered Users

Here are some of the possible reasons that can be the arrival of such kind of issue.

Just give a glimpse at these causes:

  • A maximum number of unregistered user errors might occur if the framework of Windows gets affected for any functional or technical reason.
  • Improper erasure of an application or equipment or inappropriate closing down of the PC
  • The Windows working framework is trained 
  • The QuickBooks programming was to enroll appropriately
  • An infection or malware assault on the framework
  • Multiple applications running out of sight have slammed or solidified the product Whatever explanations might be behind the arrival of this error? It should be fixed before utilizing QuickBooks or including another client. It will completely impede the procedures at the point when the Windows working framework is debased which makes it difficult to proceed. Henceforth, to fix this QuickBooks error Maximum Number of Unregistered Uses, you must have initially investigated the debasement within the working framework.

Solutions to Resolve The QuickBooks Has Reached The Maximum Number of Unregistered Users:

  • Tap on the Help menu and then choose Register QuickBooks
  • Try using the codes that are present on the jacket of the CD software to re-register or register the software
  • If QuickBooks doesn’t get registered by following the first and second steps, then try reinstalling the software by ensuring that registration codes are entered.
  • If a message has a phone number pop up on the screen, then dial that number and get the process of software registration complete.

Solution 1: Verify the Number of Licensed Users and Sync License Data Online

  • To sync your license data online, go to the Help menu and choose "Manage My License," then select "Sync License Data Online" and click "OK."
  • To purchase an additional user license, navigate to the Help menu and select "Manage My License," followed by "Buy Additional User License."
  • Make sure to verify the number of licensed users before proceeding with any license-related actions.

Solution 2: Close all Workstations

To properly close QuickBooks Desktop Point of Sale and release licenses, select "Exit" from the File menu. Avoid clicking the "X" button in the upper right corner.

If the licenses are still not available after closing the program, try rebooting all workstations. This should prevent Point of Sale from mistakenly thinking that too many workstations are open. If the issue persists even after rebooting all workstations, move on to Solution 3.

Solution 3: Clear the contents of the Entitlement Data folder

  • From the Point of Sale server, right-click the Windows Start button, and choose "Open Windows Explorer."
  • Click "Organize," then select "Folder and Search Options."
  • Go to the "View" tab, select "Show hidden files and folders," and clear the checkbox for "Hide protected system operating files."
  • Click "Yes" to the warning, then select "OK."
  • Navigate to the folder location: C:\Program Data\Intuit\Entitlement Client\XX (where "XX" is the highest number version you see).
  • Press CTRL + A + Delete on your keyboard, then click "Yes" on the pop-up message to delete all contents of the folder at once.
  • Open QuickBooks Desktop Point of Sale and complete the registration process again.

Solution 4: Rename the WSActivity file

  • Go to the C:\Program Data\Intuit\QuickBooks Point of Sale XX\Ini directory on your computer.
  • Right-click on the WSActivity file and select "Rename."
  • Type OLDWSActivity as the new name for the file and click anywhere to save the changes.
  • Open QuickBooks Desktop Point of Sale as you normally would.

Note: "XX" represents the version of QuickBooks Point of Sale you are using, so the file path may differ depending on your specific version.

Solution 5: Make sure third-party firewalls and internet security are configured to allow access

Configuring the firewall is an important step in ensuring that QuickBooks Point of Sale works properly. Here are the steps to configure the firewall:

  1. Open the Windows Firewall settings by going to Control Panel > System and Security > Windows Firewall.
  2. Click on "Advanced Settings" on the left-hand side of the window.
  3. Click on "Inbound Rules" and then "New Rule" on the right-hand side of the window.
  4. Select "Port" and click "Next."
  5. Enter the following information:
  6. Click "Finish" to save the changes.

It's also recommended to use the QuickBooks Point of Sale Connectivity Tool. This tool can help identify any conflicts in your security and network setup, and it provides recommendations for resolving any issues. To use the tool, follow these steps:

  1. Download the QuickBooks Point of Sale Connectivity Tool from the Intuit website.
  2. Run the tool on the computer where QuickBooks Point of Sale is installed.
  3. Follow the on-screen instructions to perform the network and security tests.
  4. Review the results and make any recommended changes to your network and security setup.

By following these steps, you can ensure that QuickBooks Point of Sale is properly configured to work with your network and security settings.

Solution 6: Uninstall and Reinstall QuickBooks Desktop Point of Sale

  • Reinstall QuickBooks Desktop Point of Sale on the server computer. This can help fix any issues with the installation files that may be causing problems.
  • Update QuickBooks Point of Sale to the latest release. Make sure you're running the most up-to-date version of the software to ensure that you have all of the latest bug fixes and security updates.
  • From the Help menu, select "Manage My License," then choose "Sync License Data Online" and click "OK." This will ensure that your license information is up to date and synced with Intuit's servers.
  • From the Help menu, select "Manage My License," then choose "Buy Additional User License" if needed. Make sure to verify the number of licensed users before proceeding with any license-related actions.

How to Fix QuickBooks Has Reached the Maximum Number of Unregistered Hours?

Below are the given steps to Resolve QuickBooks has reached the maximum number of unregistered hours, follow all the steps carefully:

  • Verify the time tracking settings and make sure they are configured correctly.
  • Recheck the time entries for any inconsistencies or missing data.
  • Synchronize time data with the QuickBooks database to update records.
  • Check compatibility with software updates and current system requirements.
  • Reset time tracking preferences or try contacting QuickBooks experts for assistance.

Fixing quickbooks has reached the maximum number of unregistered uses for Windows Products.

This problem occurs when the Windows operating system you are using becomes corrupted. Response time will start lagging and opening programs will slow down. If multiple applications are running, then freezes and crashes will be experienced.

By conducting a free scan of your computer, the Windows operating system will detect the problems that could be divided further into three categories, Stability, Security, and Hardware. Once the scan is complete, you can review the stability, security, and hardware of your system.


Quick Ways to Fix QuickBooks Has Reached Maximum Number of Unregistered Users Error

  • Initially, start your system and login as an Administrator
  • Next, press the Windows Start button then go to All Programs then Accessories, and then System tools
  • Select the System restores
  • Once the Windows opens click on “‘Restore My Computer To Prompt Time" and then click Next.
  • Now select "On this List" and press "Restore Point"
  • After that choose the most recent device to restore
  • Once the confirmation comes up then allow it to restart the system
  • When the system restarts that indicates the restoration is complete
  • Verify whether the issue is addressed successfully or not
  • If not, move to the proper installation/registration process of QuickBooks software.

How To Reset the Registration of QuickBooks?

First of all, look for the file with the name "qbregistration.dat". If Windows 7, 8, or Vista is used then the file is stored by QuickBooks in "C:\ProgramData\Common Files\Intuit\QuickBooks"

Go to the "qbregistration.dat" file and right-click on it. Tap on rename and then get the file renamed "qbregistration.old."

Open any of the app of text editors for example Notepad and then paste this code, xx. x"> version">YES 000-000 0000-0000-0000-000 000073adbf3f, in the blank document.

Get "xx.x" given in the first line of code replaced with the "24.0", if QuickBooks 2014 is the version you are using. If QuickBooks 2012 is used then use "22.0". In case QuickBooks Simple Start is used by you then type ‘atom’. Type ‘pro’ if the version you are using is QuickBooks Pro.

In the line of code’s second line replace "000-000" with the product number of your QuickBooks installation.

In the line of code’s third line replace "0000-0000-0000-000" with the license number of your QuickBooks.

Get the file saved as "qbregistration.dat" and ensure that "All Files" is selected in the option of Save as Type. With this, you get the surety that extra code is not added to the file, and also that file doesn’t get changed to TXT or DOC file and remains the DAT file. The file should be saved in the folder the same as where "qbregistration.dat" was saved originally.


What is the Procedure for Verifying the Number of Licensed Users in QuickBooks and syncing the respective license data online?

To verify the number of licensed users in QuickBooks and sync the license data online, you need to follow these steps:

  • Click on the Help menu for more information
  • Choose Manage My License
  • Click on Sync license data online and then click OK
  • Once again visit the Help Menu
  • Choose Manage My License once again
  • Hit on Additional User License.
  • Start the verification process for the number of licensed users.

The reached maximum number of unregistered users error is no longer a hurdle for you to work on the multi-mode user now that you know how to resolve it. You can use the steps involved in resolving the error and reaching the maximum number of unregistered users as a guide and get the job done without any limitations.

Issues that Users Face

Say, you changed to the new PC and got QuickBooks installed on it. You went through the registration process and completed it successfully. Now, when QuickBooks is opened by you, then it asks you to do the registration again, you did that successfully, but the error keeps on occurring regularly and does not allow you to use the QuickBooks.

It keeps on asking you to get the registration done whereas you have already done that successfully, but the error message that you receive is "QuickBooks has reached the maximum number of unregistered users. To continue you must register."

Frequently Asked Questions

Q 1: What is the maximum number of users allowed for a company file in QuickBooks at the same time?

Ans: QuickBooks can accommodate up to 30 Simultaneous users. The maximum number of simultaneous users for QuickBooks Pro allows 3 users and Premier allows 5 users. The server doesn’t count as a user if no one works on QuickBooks on the server itself. QuickBooks Enterprise solutions give you the ability to work in the file at the same time for more users.

Q 2: How can more than one user work on QuickBooks at the same time?

Ans: The multi-user mode allows multiple users to collaborate on the same company file at the same time. Each network must have its own QuickBooks license Number.

Q 3: Can I use one copy of QuickBooks to run multiple companies?

Ans: Yes, of course, you can run multiple companies as you want from one copy of QuickBooks. You still require a separate license for each user of QuickBooks, if you have multiple users.

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