QuickBooks Bank Account Error 102: How to Correct this Error in QuickBooks Desktop

QuickBooks Bank Account error 102
  • January 18, 2024

QuickBooks bank account error 102 happens when the website of your bank faces any technical maintenance related problems. It can also occur due to some other issue like a server issue. To fix it completely from your end then read this blog.

In QuickBooks, error 102 is found when the QuickBooks doesn’t update with the bank which means when the bank is getting registered to a particular QuickBooks user it will not be updated This kind of error takes place when the banking information is getting updated to the QuickBooks and the error message like the bank connection is failed might appear.

This might happen when the banking websites are facing connection issues as well. In QuickBooks, such errors as error 102 might occur when the data is transferred from QuickBooks to the bank.

How to fix Quickbooks Bank Account Error 102

  • To fix this issue one must contact the bank where error 102 is happening.
  • Restart QuickBooks and close all the company files open
  • Wait for a few hours according to the error 102 messages in QuickBooks
  • Select the tab of security center in QuickBooks after the self-service tab
  • Check with the bank site and see if it's down and then check the URL given by the bank to get connected

Points to check through the Bank Link in QuickBooks Error 102

  • Firstly go to the banking option through transactions.
  • Type the bank name and search.
  • Check your bank
  • Check the option of the bank link
  • Follow the manual steps
  • Click on finish

QuickBooks bank account error 102 occurs due to the technical issue faced by your bank's website or it is under maintenance, server issue because of data transfer between QuickBooks Online or the website of the bank might be another reason for it.

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Here are some suggestions from our side:

QuickBooks Banking Error 102 occurs when your bank’s website facing some technical issue or under maintenance or some other issue like a server issue with the data transfer between the bank’s website and QuickBooks Online.

  • In QuickBooks Online, check the account updates: If you didn't receive any maintenance signs and issues from your credit card and bank website, then try updating your QuickBooks Online Account manually.
    1. Automatic updates: When you go for the automatic updates, then the update of your online banking account will start at Pacific time which is 3 a.m. If the QuickBooks Online Server is not able to get the updated information related to the particular online account, then 5 attempts will be made by it to update it in the next 5 hours. Information received by us will be based on your financial or bank institution's shares that are with us.
    2. Manual updates: Manual updates are required for some of the accounts. In this scenario, you will receive an update through a connection interview. Most of the accounts should start working with automatic updates. If you are unable to see the desired information even after the automatic updates then you might have to get the manual update then.
  • Wait for the action taken by the bank: Wait for the bank to resolve the problem that you are having with your server. Wait for at least two days, before you try again
  • Ensure that you do not have a new account: You may receive this error if the credit card or your bank account is new. There are instances when new accounts don’t work properly for online banking. Get in touch with the bank or with the credit card company.

To get the details of further solutions, you can get in touch with our QuickBooks Customer Support team. QuickBooks tech support team has highly skilled professionals, who possess a thorough knowledge of everything related to QuickBooks. 

Frequently Asked Questions(FAQs)

Q 1: How do I know the exact time of updates in QuickBooks?

Ans: Initially, select Banking from the left menu and then choose the update button that you find at the right top corner. The date and/or time of the last update will be listed under the last updated tab.

Q 2: How to do manual updates in QuickBooks?

Ans: Some accounts need manual updates. To do manual updates then you can perform the following steps:

  • Click “Banking” from the left menu.
  • If an update is needed for only some accounts, select "clear unwanted".
  • Click Update Now.
  • If a prompt appears, enter your "Multi-Factor Authentication (MFA)" and press to continue updating.

Q 3: How to check account information or notifications

Ans: When you have successfully signed in, you can check the messages, alerts, or warnings that your bank might have got. You will get to know what the problem causing QuickBooks error 102 is by reading these. Additionally, your account description, history, & transactions can be easily reviewed.


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