Fix Common QuickBooks Payroll Errors - [Causes and Solutions]

Using QuickBooks Desktop is the best way to manage your accounting needs while reducing the amount of time and energy you spend on maintaining your records each day. Among the most prominent features of QuickBooks is the Payroll feature, which assists organizations in managing employee funds and creates a clear tax picture for each employee. These errors usually occur while downloading the payroll updates. These errors are accompanied by the message ‘QuickBooks is having trouble installing payroll tax table update’.

The message may not be exactly like this all the time, but similar to it. However, there is no reason why a QuickBooks user should be worried. These errors can be easily fixed. Many users, however, have complained about QuickBooks Payroll Update Not Working or QuickBooks Payroll Won't Update even after multiple attempts. It is found that a corrupted installation file is responsible for the error. The blog below provides more information on this glitch, so read it carefully.

What are the QuickBooks Payroll Functions and Features

Below are the listed QuickBooks Payroll Features and Functions:

1. 401(k) plans: QuickBooks Payroll offers options for managing 401(k) plans, which will help your employees with retirement savings while also reducing the administrative burden of plan management for your business.
2. 1099 e-filing: QuickBooks Payroll makes it easy to record payments made to independent contractors and other freelancers by IRS laws through the 1099 e-filing process.
3. Tax penalty protection: QuickBooks Payroll also offers tax penalty protection, which helps you avoid costly fines and penalties by ensuring accurate payroll tax calculations and timely deposits.
4. Time tracking: You can track and manage the working hours of your employees without any extraordinary efforts with the help of QuickBooks payroll time-tracking tool features, it's provides you guarantee of correct pay and compliance with labor rules.
5. Contractor payments: Using QuickBooks Payroll, you can easily manage contractor payments and keep track of your independent contractors' revenue
6. Direct deposit: The user should simplify their payment process with QuickBooks Payroll by using direct deposit, eliminating the need for paper checks and making it more convenient for both them and their employees.
7. HR support: QuickBooks Payroll provides an HR support capability feature for time-tracking, record-keeping, and maintaining compliance with employment laws. You can manage your employees using this feature.
8. Health benefits: QuickBooks Payroll simplifies the process of obtaining health benefits, allowing you to offer your employees attractive benefits packages that enhance their well-being and job satisfaction.

A list of QuickBooks Payroll Update Errors

Below is the mentioned list of several typical Payroll errors in QuickBooks Desktop, along with a brief explanation of each:

Details explanation on QuickBooks Payroll Common Errors

1. QuickBooks Error 15271: These errors 15271 appear when a file cannot be validated. To resolve this error, you need to turn off the User Account Control (UAC) in Windows. If turning off UAC doesn't resolve the problem, follow these steps: Close and reopen QuickBooks.
2. QuickBooks Error 15240: Error 15240: The payroll update did not complete successfully. You may also encounter one of these errors: File Exists: The file you specified cannot be opened. Make sure that it is not being used by another program.
3. QuickBooks Error PS034: Tax table file or payroll folder is corrupted or invalid. The company file (QuickBooks) is not valid. QuickBooks Payroll is not registered.
4. QuickBooks Error PS077 and PS032: There is nothing to worry about, these errors are easy to fix. These are QuickBooks errors PS032 and PS077 and along with it will receive a message ‘QuickBooks is having trouble installing payroll tax table update.
5. QuickBooks Error PS038: QuickBooks payroll error PS038 appears when a user tries to send paychecks online, and the paychecks are stuck as “Online to send.” Payroll cannot be processed if there are paychecks stuck in the system, and thus resolving the error becomes the need of the hour.
6. QuickBooks Error 12152: What is Payroll Update Error Code 12152? QuickBooks Error 12152 typically stands out when you have problems with the Internet Connection setups that make it difficult for the software to connect to the servers and give concerns with the updates.

Why Do the QuickBooks Payroll Update Errors Occur?

No particular reason can be pinpointed for the above errors related to the QuickBooks Payroll Update.

These errors indicated one of the following conditions:

1. A tax table file in the Components/Payroll folder is damaged or invalid.
2. It is possible that the QuickBooks software is not registered
3. The information related to billing is incorrect or outdated.
4. The QuickBooks company file is corrupted or damaged.
5. An extremely outdated version of QuickBooks Desktop prevents the application from fetching the latest release information.

Common Ways to Fix QuickBooks Payroll Errors

There are several steps to resolve this type of error. It is not necessary to complete all the steps to fix the issue.

1. First of all, you need to remove the Service key: For this, you need to go to Employees – My Payroll Service – Manage Service Key and then open the QuickBooks Services Keys window. Once the subscription is removed, close and then re-launch QuickBooks and add the Service key back to QuickBooks. In case of more than 1 payroll subscription, you are required to contact Intuit for selection. You can then run the payroll update again, this will resolve the issue.
2. You can Repair QuickBooks and then Download the Entire Payroll Update: The issues may occur with QuickBooks like any other software, but there is no need to panic. The troubleshooting methods are available for every issue occurring with QuickBooks. Moreover, the QuickBooks support professionals are available round the clock and they can be contacted for technical support as and when needed.

Detailed Methods to Fix Payroll Errors in QuickBooks

Point to be Noted: Before continuing, recollect that you need to introduce the most recent adaptation of Internet Explorer.  You can download it from Microsoft Download Focus.

Troubleshooting Guide 1: Download and run the Clean Install

1. The first thing you have to do to install the clean install tool in QuickBooks
2. Then, you need to uninstall the QuickBooks software
3. Afterward, download and run the QuickBooks Clean Install Tool.
4. Presently Manually Rename the QuickBooks Desktop installation folder by hitting the right-click on it.
5. Reinstall QuickBooks Desktop to check whether the issue is fixed or not.

Troubleshooting Guide 2: Install a Digital Signature Authentication

Install a digital signature authentication also helps to fix the 15XXX series. Before picking any solution, make sure of the reason behind it:

1. Firstly, Install the  digital signature authentication
2. Direct a Windows Search for QBW32.exe which is situated in C:\ Program Files\Intuit\QuickBooks. What's more, to discover the QBW32.exe in Windows.
3. Hit the click on the connection for More Results in the Windows Search tab, if the QBW32.exe doesn't show up during the search.
4. After this, hit the click on the Computer symbol on the Next Screen. This will help to run Windows on your PC.
5. Now, you have to search the QBW32.exe which has a kind of utilization.
6. Click on QBW32.exe and then you have to choose the Properties menu.
7. Once you have been done, click on the Digital Signature tab and guarantee that Intuit Inc. is chosen in the signature list.
8. Hit the click on Details to view the data.
9. Give a click on View authentication in the Digital Signature Details window.
10. After this, go to the Certificate window and click on Install Certificate.
11. Now click on the Next button, until the Finish tab appears on the screen.
12. Click on the Finish button, when it appears on your screen.
13. Restart your PC to ensure the issue is resolved.
14. Once the restart total opens your QuickBooks desktop.
15. At last download the update again time and you are all done with this program.

Troubleshooting Guide 3: Edit the Internet Explorer Settings

To resolve this series code, you can edit the Internet Explorer Settings with the below-mentioned steps:

1. Initially, open Edit the Internet Explorer Settings.
2. Then, the user needs to open your Internet Explorer (IE).
3. After this, click on the stuff symbol.
4. Then, you have to choose the  Internet Options.
5. Click on the Security tab and then choose the Trusted location.
6. Give the next click on the Site and choose the add the accompanying sites.
7. Click on the close button.
8. Move forward with the displayed guideline and click Apply alternative.
9. Lastly, click on the OK button to end with this issue.

For the US edition of QuickBooks:

1. .quickbooks.com
2. .intuit.com

For the Canadian form of QuickBooks:

1. .quickbooks.ca
2. .intuit.ca

Troubleshooting Guide 4: Check and ensure the Internet Connection and QuickBooks settings

To guarantee that QuickBooks files have both approaching just as active web access, design your firewall against infection. The Firewall that is not related to QuickBooks can cause the 15XXX series of errors when you attempt to download the update.

Troubleshooting Guide 5: The best way to resolve this error is to configure your firewall and against infection safeguard

You need to set up your firewall and against infection protector: The user is needed to set up your firewall program and against infection, safeguard to watch that your QuickBooks files are safe and secure. In any case, if your firewall isn't designed this can cause QuickBooks files to be corrupted when endeavoring to download updates or reinstalling any form into your PC.

Troubleshooting Guide 6: If all the above methods fail to resolve this error then Download the Updates of QuickBooks software in Safe Mode

1. In the first step, you have to download the Updates in Safe Mode
2. If the error perseveres after following the above advances at that point attempt to download the updates in safe mode.
3. Most importantly, the user is supposed to open your framework in safe mode
4. From that point forward, download the updates once more
5. Assuming it gets fruitful, restart your framework in typical mode
6. At long last attempt to re-download the update
7. Once the program is completed, restart to make sure the issue is resolved.

Troubleshooting Guide 7: Change the Time and Date on Your System

1. Firstly, choose the tab Date & Time from the menu of context.
2. Tap on the option Change date & time and click OK two times.
3. After that close & open QuickBooks again.
4. At last, you have to run QuickBooks for the Payroll Update again & check whether the problem is still occurring or not.

Need to Help

You get information about the payroll errors and also get to know some errors with their solutions. You have to follow the solution properly. If you have any further queries or issues then don’t hesitate to ask from SMB QuickBooks customer helpdesk team. The team is here to help you whenever required and is available 365 days a year.

Frequently Asked Questions

Q1: What do you mean by QuickBooks payroll update errors?

There are various payroll errors in the QuickBooks Desktop. These errors occur to those who are using the QuickBooks payroll but not to others who are not using the payroll. The payroll errors stop you from using the payroll services.

Q2: What kind of errors do I receive while updating the QuickBooks Payroll?

The error can be of any type like the update, upgrade, installation, reconciliation, tax table, payment, employee-related, damaged file, missing file or folder, missing service key, download, and many other types of errors.

Q3: Is there any kind of series for QuickBooks payroll update errors?

Yes, these series error codes started from the PS or 15xxx. So you have to fix it according to the error you get. Before that, you must identify the reason behind it and then go to the solution to resolve it.