QuickBooks Error 6143: How to Fix Company File Issue

QuickBooks Error 6143 usually appears when there is damage in the company file or corruption in system files. Users may encounter this error along with a warning message, and it can sometimes cause the software or Windows to crash. In some cases, corrupted registry files may also trigger error code 6143 in QuickBooks.

What is QuickBooks Error 6143?

QuickBooks failing to open a company file is a database verification issue. With the occurrence of this issue, occurring mostly when a company file is upgraded or accessed the following message is displayed on the screen:

“Sorry! Something went wrong! Please try starting over.”

This data validation error restricts users from accessing QuickBooks smoothly by disrupting company file operations. Not to mention, this issue can impact the financial records of the company, if left unattended. 

To resolve this company file error, determine the related causes. Only by addressing the root issues the company file access can be restored to ensure data protection.

What are the Common Causes of QuickBooks Error 6143?

This QuickBooks company file error typically occurs due to the following reasons. 

Here is a list of the most specific triggers:

• QuickBooks files are severely impacted by a malware or virus attack.
• The company file access is restricted by QuickBooks background operations.
• The QuickBooks account is linked with a new bank or credit card account.
• The company file or QuickBooks applications installed in the system are corrupted. 
• Partial QuickBooks installation.
•  Damaged Windows operating system elements

Note: Partial installation, corrupted program components, and malware attacks also contribute to the occurrence of this technical error.

What are the Symptoms of QuickBooks Error Code 6143?

The presence of Error 6143 QuickBooks is confirmed by the presence of the following signs and symptoms:

• Company file takes time to load or QuickBooks is unsuccessful to open it.
• While executing QuickBooks tasks, Windows malfunctions or crashes.
• An error message with the code 6143 appears on the system.
• While operating QuickBooks, the system enters a non-responsive state.

How to Fix QuickBooks Error 6143 (Step-by-Step Guide)?

Once the causes are clear, it is quite easy to resolve QuickBooks error 6143. Here is the list of troubleshooting methods to fix this technical error:

Solution 1: Use QuickBooks Tool Hub and File Doctor

To resolve network or company file errors, QuickBooks Tool Hub plays a crucial role. To fix connection issues and file corruption, QuickBooks File Doctor is the ideal tool.

Note: QuickBooks File Doctor is available via the Tool Hub.

Here are the steps to install the QuickBooks Tool Hub and use the File Doctor:

Step 1: Install QuickBooks Tool Hub

• Shut down all the applications running.
• Now restart the system.
• Head to the Intuit website. Look for and download QuickBooks Tool Hub.
• Store the setup file in a preferred location. The file is named as QuickBookstoolhub.exe.
• Now launch the setup file. Complete the instructions and install it.
• Open the QuickBooks Tool Hub by clicking twice the desktop icon.

Step 2: Run the Quick Fix my Tool Program

• Press on the option, Program Problems in the Tool hub.
• Choose the option, Quick Fix my Program.
• Hold on till the tool finishes the procedure.

Step 3: Run QuickBooks File Doctor

• Open the Company File Issues tab in the Tool Hub
• Press the option, Run QuickBooks File Doctor.
• After some time, the tool starts. In case it does not manually open the File Doctor from the Start menu.
• Choose the company file from the drop-down on the File Doctor screen.
• For a missing file, press the Browse option and choose it manually.
• Select the option, Check your File, and press the Continue button.
• Type the QuickBooks Admin password.
• Press the Next option to begin the scan.

Depending on the file size, the scan completes in 10-15 minutes. The tool will try to fix any possible issues after the scan is complete.

Solution 2: Rename the Company File

Often, the presence of any unique characters or additional spaces triggers the occurrence of Error 6143 in QuickBooks. Error in file names prohibits QuickBooks from loading the company file properly.

Here are the steps to rename the Company File:

Step 1: Remove Special Characters and Spaces

• Sign out of QuickBooks on all the servers and systems.
• Shut down QuickBooks on every system.
• Open the installation folder that has the company file. The general path is:
  • C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
• Locate the company file.
• Now press right-click on the company file and choose the option Rename.
• From the file name and the extension, erase any unique character or additional space.
• To verify the change, click the Enter button.
• Now open QuickBooks, open the company file once more and check.

Step 2: Rename the .TLG and .ND Files

• Go to the folder that has the company files.
• Find files that have the same company file name with .ND and .TLG extensions.
• Press right-click on every file and select the Rename button.
• To finish the file name, include .OLD
• Click the Enter button to save the changes.
• Perform system reboot. Once QuickBooks opens, check if the issue is resolved or not. In case it’s not, move on to the next solution.

Solution 3: Restore a Backup of the Company File

Restoring a backup of the company file can help resolve the company file issues. Follow the QuickBooks 6143 fix steps shared below:

• On the server, go to the QuickBooks installation folder.
• Use a storage device like a USB drive to copy the company file.
• Plug in the USB in the system witnessing the issue.
• Now paste the company file to the local storage space of the system.
• Open QuickBooks and use the company file from the local storage to check if the issue persists.

Solution 4: Create a New User Profile

In case the issue is connected with the existing user profile, creating a new user profile is ideal for a QuickBooks 6143 fix.

Here are the steps to create a new user profile:

• For Windows 10 and Windows 11, click the button Windows + I to open the Settings.
• Press on the option, Accounts.
• Choose the option, Family and Other Users.
• Click the tab, Add someone else to this PC.
• Select the option, I do not have this person’s sign-in information
• Press the option, Add a user without a Microsoft account.
• Add a Username and a Password.
• Once it is done, click the new account.
• Press the option, Change Account Type.
• Choose the option, Administrator from the available drop-down.
• Press the OK button.
• Press right-click on the QuickBooks icon and select the option, Run as Administrator.
• Open the company file displaying the QuickBooks error code 6143
• See if the error still persists.

Solution 5: Reinstall QuickBooks Using the Clean Install Tool

Use the Clean Install Tool to reinstall QuickBooks to fix QuickBooks company file errors. Here are the steps to reinstall QuickBooks on your system:

• Enter the QuickBooks CD and complete the on-screen guidelines.
• Add the license and product number.
• Proceed as per the prompt and continue the installation.
• Choose the installation type and press the Next button.
• Click the Install button to finish the installation procedure.
• Once the installation is over, open QuickBooks.

Final Words

In this guide, complete information on QuickBooks error code 6143 has been shared. All the causes, symptoms, and effective troubleshooting steps have been shared. Still, it is quite likely that some of you may get confused while implementing the steps. In such a scenario, feel free to reach out to our team of QuickBooks experts.

Frequently Asked Questions

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