Repair Adobe Acrobat: Quickbooks Unable To Locate PDF Viewer


Last Update: April 9th, 2025     Author: Adams Williams

Reviewed By: SMBAccountants Editorial Team

What is the “Unable to Locate PDF Viewer” Error in QuickBooks

Many times, QuickBooks printing issues are caused by obsolete or defective Windows print components. QuickBooks is unable to locate the PDF Viewer owing to an issue in the settings of the QB Desktop or might be due to an outdated version. Make sure you update your software to the latest released update before starting printing.

Error: QuickBooks Unable to Locate PDF Viewer

Error message:  “Unable to Locate PDF Viewer. You need PDF software to view and print this reconciliation report”.

quickbooks unable to locate pdf viewer

Adobe Acrobat can be repair very easily but just following all the instructions below as you have to keep some things in your mind that if in any case you are using the latest version or updated the new version and if then also you are facing many kinds of problem, then the end solution is you just need repair the adobe reader and for doing it follow the below points:

Each application requires a couple of vital Windows segments and applications to print any report. If you are getting an error while printing your finance tax documents and articulations, at that point it may very well be a result of the blemishes in windows print parts or inappropriate setup of the QuickBooks Desktop application. A typical printing error in QuickBooks is the “unable to locate the PDF viewer” error that, once experienced, shows an error message “Unable to Locate PDF Viewer”. Settling the error requires significant information on Windows print parts like Adobe and XPS Viewer.

What are the causes of the “Unable To Locate PDF Viewer” Error in QuickBooks?

QuickBooks printing errors arise when the Windows print segments are either corrupted or damaged. An error in the arrangement of the QuickBooks application is likewise an explanation because of which QuickBooks can’t locate the PDF Viewer and presents an error message saying “Unable to Locate PDF Viewer. You need PDF programming to view and print this compromise report.” Following are a portion of the conspicuous reasons that cause error finding PDF Viewer in QuickBooks Desktop. 

Here is the list of reasons behind QuickBooks unable to locate the Pdf viewer:

  • Inappropriate installation of Adobe Reader on Windows. 
  • Adobe Reader isn’t set up as the default PDF viewer application in QuickBooks Desktop. 
  • If your QuickBooks doesn’t have the most recent updates installed. 
  • Due to corrupted or damaged Qbprint. qbp file from the installation directory, this error might appear on your screen.

What are the symptoms of QuickBooks unable to locate PDF viewers?

  • A red X icon
  • A blank page displayed on the screen
  • The error message appears on the screen.

Steps you need to follow to fix Adobe Acrobat in QuickBooks

Best Solutions to Repair Adobe Acrobat Issue in QuickBooks

1. Solution One: Set the Adobe Reader application as Default

2. Solution Two: Re-install and update the Adobe Acrobat application

3. Solution Three: Rename the file QBprint.qbp

4. Solution Four: Delete the Temporary files from the System

5. Fifth Solution: Try to monitor PDF on the hard drive

6. Sixth Solution: Run Reader or Adobe in a new local Administrator Account

7. Seventh Solution: Verify the registry path for Reader (Windows)

8. Solution Eight: Fix the HKCR\AcroExch.Document registry key (Windows)

9. Ninth Solution: Large PDF files optimization

Need Professional Help?

If you still feel a need of assistance for information or query related to Repair Adobe Acrobat: Quickbooks Unable to Locate PDF Viewer or QuickBooks related software, then without giving a second thought get in touch with our SMB QuickBooks Technical support team on smbaccountants.com.


FAQs

  1. What are the reasons behind the adobe acrobat issue?

    The reasons are as follows:-

    💠 The .qbp file is corrupted or damaged
    💠 The installation is not done completely of Adobe Acrobat
    💠 You have an older version of the Adobe PDF reader.

  2. Is it important to make it as default application for PDF reader?

    Yes, it is important because if it is not done then it may cause you the error.

  3. How can I set the PDF viewer to resolve the adobe acrobat issue?

    Yes, it does support all editions and versions of QuickBooks software easily as it is compatible with all.

  4. How can I repair the PDF viewer in QuickBooks when the user is unable to locate it?

    Once you set the PDF viewer as default then open and print the forms again in QuickBooks. Then, choose the Apps. After this, go to the left pane and click on the Default apps. Now, you have to locate the PDF and choose the default program.

  5. Is it easy to repair the PDF viewer in QuickBooks?

    Open the PDF straightforwardly in acrobat. Hit the right-click on the PDF file link. Then, select the accurate download option. Ensure that the Adobe Acrobat file is selected for the file type and then save the file. Find the saved PDF and click on it to open it.

  6. How Can I make changes when QuickBooks is unable to locate a PDF viewer?

    Open the Settings menu and click on the “Application Manager” option. Now, go to Google Drive and then hit the disable button. Click on the Download a PDF button. After opening the file, you have the option to choose the default PDF viewer.


Call Now+1-800-961-4963 Toll Free: +1800-961-4963 user