QuickBooks Unrecoverable Error When Opening Company File

  • January 7, 2024

QuickBooks, being one of the world's premier accounting software, provides several benefits to its users. However, there are a few faults and glitches that appear from moment to moment and annoy the consumers. Errors in software can be caused by several things, including network difficulties and corrupted data. Among these issues, one of the most prevalent that many users face is the QuickBooks Unrecoverable error. This page will discuss the mistake, its symptoms, and techniques to troubleshoot it.

Without a doubt, QuickBooks has carved itself a position in the accounting software market. However, it, like any other program, might encounter faults. QuickBooks Unrecoverable Error obstructs the user's work and might occur unexpectedly. The error might trap the user in a tangle. It is frequently difficult to deal with. 

What is the meaning of QuickBooks Unrecoverable error XXXXX XXXXX?

When a user attempts to access a QuickBooks file and the program is unable to locate the requested file, it shows an error message that reads, "QuickBooks has encountered a problem and must close." Aside from the message, the error message contains one of the 50 unique numeric error codes, each 10 digits long in a "5 digits space 5-digits" sequence. The QuickBooks unrecoverable issue means that the accounting software has encountered a major application failure. These fault codes are visible whenever the user opens the company file or whenever they click on the save, print, or ship icon at the top of the transaction. When an unrecoverable issue occurs, you may get the 'critical application fault' notice.  XXXXX is an unrecoverable error code.

QuickBooks Desktop Unrecoverable Error Symptoms

A user must recognize all of the symptoms of the QuickBooks Desktop Unrecoverable problem. This will allow them to spot problems early and arrive at a reasonable solution before more productivity loss occurs. So, here are some of the symptoms you could experience.

  • The application freezes, making further work difficult.
  • Even with manual upgrades, performing software updates becomes difficult.
  • QuickBooks Desktop crashes as soon as you launch it. Such accidents are common.
  • The user cannot find the stored transactions in the QuickBooks business file.
  • Updates continue to be processed but never advance to the final stage.

In what circumstances do QuickBooks unrecoverable errors typically occur?

The following are the conditions that lead to an unrecoverable error:-

  • When accessing a QuickBooks Desktop file on a workstation, an unrecoverable error occurs.
  • When printing, emailing, or saving as a PDF from QuickBooks Desktop.
  • While attempting to save a transaction or a record.
  • Unrecoverable errors may arise while chaining targets or executing the Rebuild tool.
  • While using QuickBooks Online Bill Pay to write checks or while importing accountant's adjustments.
  • If your company file has been damaged.
  • When establishing a business file or making a backup.
  • When attempting to close any open windows in a corporate file.
  • Whenever you launch any QuickBooks window (Home Page, Company Snapshot, Reports, Transaction).
  • When completing a bank reconciliation or viewing past reconciliation reports.

What causes QuickBooks Desktop unrecoverable errors?

The following are the causes of QuickBooks Unrecoverable errors on your computer:

  • When a QuickBooks component is destroyed or corrupted, the error occurs.
  • Your computer could be having problems.
  • Power outages can also be a good reason since they harm the files that are being worked on.
  • It can happen if there is a network hiccup when a user is logged into the QB Company file.
  • A network fault can also result in an unrecoverable error.
  • If any Windows or QuickBooks updates are missing.
  • This problem can also be caused by issues with data integrity in the QB Company file.
  • Your data has been corrupted or your application code requires repair.

Resolving the Quickbooks Unrecoverable Error When Opening Company File

Solution 1: Prevent QuickBooks Desktop from launching all windows when it boots up:

  • Begin by holding down the Alt key and double-clicking on the QuickBooks icon.
  • After that, when the system displays a dialogue box, release the alt key and input the password for the currently logged-in account.
  • Now, hit the OK button, and once the program is opened, press the ALT key once again.
  • Finally, release the ALT key to finish the operation.

Solution 2: Copy the company's file to your desktop:

  • Begin by accessing the folder in which you have saved the company file.
  • Locate the file with the.qbw extension using the Locate option.
  • Copy this file and then transfer it to your desktop, where you will paste it.
  • Now, hold down the CTRL key and launch the application; the notice 'No Company Open' will appear.
  • Finally, click Open and navigate to the file where you pasted the company file.

Solution 3: Suppress the QuickBooks desktop:

Suppress the desktop while you launch QuickBooks: 

Suppressing QuickBooks Desktop forces QuickBooks to launch without the business file. This will assist you in avoiding unrecoverable errors caused by corporate file corruption.

  • Holding the Ctrl key, double-click the QuickBooks Program icon on the Windows Desktop.
  • Hold down the Ctrl key until the No Company Open window displays.

Suppress the Desktop when opening a Company File: 

  • Choose the needed company file when the No Company Open popup appears.
  • While holding down the Alt key, select Open.
  • If you are prompted for login information, release the Alt key and proceed as directed.
  • Choose OK, but hold down the Alt key. Hold down the Alt key until the appropriate company file fully opens.

Solution 4: Open a sample company file:

Opening a sample business file aids in determining if the problem is with the company file or with QuickBooks itself. As a result, you can follow the steps below to successfully access an example company file: 

  • It should be mentioned that if you can access the example company file, the company file or the folder where the company file is kept may be harmed. In that scenario, we recommend that you try transferring the file to a different location.
  • If the problem persists, you can restore the file using a recent backup or ADR. Furthermore, if the backup or ADR is unable to get you back on track, you should do simple data damage repair measures.
  • Keep in mind that if you continue to receive similar warning messages, go to the next steps.

Methods for opening a sample file

  • By selecting the Open a sample file option from the No company open window, you may open the sample company file.
  • Proceed by selecting any example file from the list.

Method for moving a copy of a company file to a separate location

When you copy the business file to a new directory and it becomes accessible without error, this indicates that the folder is a damaged entity. If the mistake continues, it is most likely caused by an internal error in the QB company file. Let's look at how to copy firm files to a new place.

  • Make a new folder on the desktop called QBTEST.
  • Then, open the folder containing the business file and copy it from there.
  • Copy it and paste it into the QBTEST folder you created.
  • Finally, try accessing the company's file from the newly created address.

Solution 5: Log in as the new Windows Administrator:

If the Windows user account is corrupted, it can cause not just irreversible mistakes in QuickBooks, but also other programs to crash during operations. The methods below will assist you in creating a new user account on your Windows PC to help you resolve the issue.

Windows 10 administrator account

  • Select Settings and then Accounts from the Start menu. Click on Family & Other Users, and then select Add Someone Else to this PC from the options under Other Users.
  • Choose I don't know this person's sign-in information, then click Next. Add a user who does not have a Microsoft account.
  • Fill in the new account's name and give a password for security. Finally, press the Finish button.
  • Give the newly formed account administrative privileges.
  • Now hit the OK button. 

Windows 7, 8, and 8.1 administrator accounts

  • Launch the Run window by pressing the Windows + R keys together.
  • Enter the Control Panel and hit OK.
  • Select User Accounts from the Control Panel Window, then Manage Another Account.
  • You must select the Create a New Account option and enter the name of the new account in the text field.
  • Choose Administrator, then Account Creation. After that, press OK.

For Windows Server 2012

  • Navigate to the Server Manager, Tools, and Computer Management.
  • Then, expand local users and groups to choose the choice for groups.
  • Double-tap the Administrator Groups button > then Add to open the Administrator Properties box.
  • By scrolling through the choose users, computers, service accounts, or groups window, enter the account you want to add to the local admins' group. Finish by pressing OK.

Solution 6: QuickBooks Application Troubleshooting:

To resolve the QuickBooks unrecoverable problem, manually repair the Microsoft.NET Framework:

  • After closing all apps, go to the Start menu and search for the Control Panel.
  • Go to the features and programs section. Select the Uninstall a Program option, and then select Turn Windows features on or off.

Now check .NET Framework for 4.5(or later) and 3.5 SP1:

  • Check the option to disable.NET Framework 4.5 (or later) and.NET Framework 3.5 SP1. Turn it off again.
  • To save your changes, click OK.
  • Start your computer again.
  • When you're back in Windows, repeat the procedures to re-enable.NET Framework 4.5 and.NET Framework 3.5 SP1.
  • Start Reboot.exe- This will allow you to re-register QuickBooks-related items in Microsoft Windows.
  • Perform a clean installation of QuickBooks. This allows you to remove QuickBooks. Later Reinstall the QuickBooks installation files as well as the integrated components to a new folder.
  • You can discover broken components using the QuickBooks Component Repair Tool. You may use this component Repair Tool to inspect and repair them to resolve the QuickBooks Desktop unrecoverable problem.

Solution 7: Modify the method you save the form:

  • To save the transaction, use the Save and Close or Save and New tabs at the bottom of the form.
  • The next step is to prevent leaving the cursor on a blank line on the sales form. Alternatively, leave the same on a line with an item filled in.
  • Now, before saving the transaction, click on to be Printed.
  • To print, go to the file and select Print Forms.
  • If you receive the Unrecoverable error when printing in QuickBooks, make changes/edit the options.
  • To begin, select the Preferences tab from the Edit menu.
  • Then, under the company settings page, click Clear Save Transactions before selecting the Printing option.
  • The final step is to press OK to save the changes.

Solution 8: Run the Reboot.bat file:

  • Begin with searching for the Reboot.bat file in C: Program Files(x86).Intuit\QuickBooks xxx Ver 00.0 (xxx specifies the QuickBooks version, while 00.0 denotes the current QuickBooks version)
  • Right-click the Reboot.bat file and select Run as Administrator.
  • Continue by opening the software to see whether the problem has been repaired; if not, restart the system and try again.


When you open a business file and get QuickBooks Unrecoverable Errors, it can be annoying and disruptive to your accounting activities. You may, however, make efforts to address or reduce these issues by following the probable causes, symptoms, and remedies outlined in this article.

It is critical to keep your QuickBooks software up to date by applying the most recent updates, which include both software and payroll tax table upgrades.

Frequently Asked Questions

Q: What may trigger a QuickBooks Unrecoverable Error?

QuickBooks Unrecoverable Errors can occur for a variety of reasons, including damaged company files, corrupted QuickBooks installation, outdated software, user profile issues, conflicts with third-party add-ons or integrations, data-related issues, or other technical problems.

Q: Is there any other way to repair QuickBooks unrecoverable errors? Aside from the ways listed above?

  • Execute the QuickBooks Diagnostic tests.
  • Check that you have the most recent QuickBooks version installed.
  • For difficulties that occur regularly, restart the device.
  • Determine any difficulties in the hosting environment.

Q: How can I avoid future QuickBooks Unrecoverable Errors?

To avoid QuickBooks Unrecoverable Error, keep your QuickBooks software up to date with the latest updates, back up your company file regularly, avoid any potential conflicts with third-party add-ons or integrations, practice good data management by periodically verifying and rebuilding your company file, and ensure that your computer meets the system requirements for running QuickBooks Desktop.

Q: How do I know if I am encountering QuickBooks Unrecoverable Error?

Some common symptoms of QuickBooks Unrecoverable Error include QuickBooks Desktop crashing or closing unexpectedly while opening a company file, encountering error codes such as 0x800xxxxx or other numeric codes, and getting error messages that indicate the issue is unrecoverable.

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