QuickBooks Is Unable to Verify the Financial Institution Information for This Download

QuickBooks Is Unable to Verify the Financial Institution Information
  • August 18, 2022

When people use QuickBooks for accounting, the software occasionally has trouble confirming the financial institution. There are several potential causes for this problem, but the most frequent ones are when the Bank ID inside of QuickBooks is improperly connected and fails to recognize the ID code.

There are a few significant reasons why the unable to verify the Financial Institution Information error occurs

  • If you are using QuickBooks which hasn’t been upgraded to its latest version, you would be unable to import.QBO files.
  • QuickBooks does not permit integration with your bank/financial institution/credit card/credit card company.
  • .QBO file has not been downloaded properly or it might not be compatible with your existing QuickBooks version.
  • Use of third-party applications while creating.QBO files from Excel/CSV.
  • If the.QBO file has been downloaded from any American bank and imported to a Canadian QuickBooks version. If the same has been done and vice versa, even in that case too unable to verify the Financial Institution Information error might occur.

Know the following potential causes

  • It won't matter if your copy of QuickBooks is three years old, such as the current edition of 2019, QuickBooks 2016, or an earlier version like QuickBooks Enterprise 16 or earlier. QBO documents
  • You can import the data as an IIF file rather than a QBO file in this case by using Bank2IIF, using CSV2IIF converters, or updating to the most recent version.
  • In this situation, you must either upgrade to the most recent version, use CSV2IIF converters, or use Bank2IIF to import the data as an IIF file rather than a QBO file.
  • If your bank or credit card company is prohibited from using QuickBooks.
  • To create your QBO file from the permitted banking institutions, you advise using Bank2QBO.
  • This error may occur if your creation is incorrect. QBO files or versions of QuickBooks that are not yet ready.
  • The extended OFX files are also referred to as QuickBooks OFX, but there are a few subtle differences between OFX and QBO files.

Import a US bank account, information verification could go wrong or vice versa, and a QBO file from the Canadian edition.

  • Bank2QBO is utilized in this instance to create.
  • QuickBooks importable file for QBO.
  • The problem may occasionally arise when you.
  • An Excel file or CSV file from a third-party application was used to create the QBO file.
  • To recreate QBO importable files for QuickBooks, you should utilize CSVQBO.

How to Fix QuickBooks's Unable to Verify the Financial Institution Issue?

The troubleshooting steps for QuickBook's failure to validate the financial institution information for this download are covered in the paragraphs below.

To solve the problem, follow the procedures listed below:

Step 1: Proceed with downloading the Web Connect file

  • First, start downloading the Web Connect file.
  • Instead of using QuickBooks, you must get the Web to connect files straight from the Bank.

 The crucial actions you must take to accomplish this are listed below:

  • Log on to your bank's official website first.
  • Once this is complete, locate and begin downloading the Web Connect file (.QBO). Next, open QuickBooks and then the Company files.
  •  Issues with the bank could arise; in such a case, you would need to get in touch with the bank to resolve the problem.
  • You must link your bank account if you are unable to import the transaction.
  • Verify the mistake after you're done; if it's still there, move on to the next step.

Step 2: Verify the QBO file from the Bank

You must verify the downloaded file's type in this stage; it must be a QBO file. Because QBO files are the compatible type that Web Connect can read, you are required to perform this check.

You can also contact the Bank for assistance with any problem if any additional file types are discovered. To download the file again, you must sign in on the Bank's official website.

Reopen QuickBooks after finishing, then try importing the QBO file again.

Step 3: Check the Bank Notifications

Check the bank website; a few banks have changed how QuickBooks is supported. You may quickly view the new notification by visiting the official website. Simply log in to the bank's website to see whether any messages or notifications are available. If there are any, then follow these guidelines:

You must disconnect it if your bank stops supporting Web Connect.

Verify the verification request from the bank's website: 

  • Several banks need identification verification before allowing access to QuickBooks data, which may be required when you begin the reinstallation or update process. 
  • Sign in to the affiliated Bank's website and look for any notifications to complete the verification procedure.
  •  If identified, examine the notification regarding QuickBooks' data access and begin granting access to data as directed by the on-screen instructions.
  •  It might be needed when you start the reinstallation or update process.
  • To perform the verification process, sign in to the associated Bank’s website and verify if there was any notification.
  • If found, then check the message regarding QuickBooks’ data access and, according to the on-screen instructions, start allotting access to data.

Step 4: Start Switching Banking Modes

  1. Open QuickBooks Software first, then select the Banking option, then click Bank Feeds, followed by the Change Bank Feed Mode button.
  2. Find the bank feed window and choose the Classic Mode (Register Mode) choice.

Step 5: Generate a Test file

You must check the problem with the company file or with the .qbo file at this stage. To do this, try importing transactions into a brand-new company file. 

Take these actions:

  • Launch QuickBooks
  • Find the top menu bar, and then select the File entry.
  • Select the New Company option, select Express Start, and then fill out the necessary information.
  • Give a company file to a future identification as a test corporation.
  • In the Test firm, you must import the transaction first.
  • Remember to import the transaction using the same account that was used for the main company file.

The List of Troubleshooting Steps You Can Apply when the Issue Arises

You urgently need a Quick resolution, so you can temporarily resolve the issue through the below steps:

  • Discover the fidix.txt available in the initial folder and then open it through the notepad.

Windows XP:

  • C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks 20XX\Components\OLB\Branding\filist
  • After this view, banks name MB financial, there will appear four series of numbers such as “XXXXX XXXX XXXX XXXX” outline the numbers
  • Open the file. QBO with the notepad and then start searching, OR.
  • Once done, modify the number appearing near the characters along with the numbers displayed in FIDIR.
  • Save the applied changes as .QBO
  • Open the Company file and then start importing it.

Fix Web Connect Issues

List of things you require to resolve the Web Connect errors:

  • Initially, you have to take a backup of your company files.
  • After this, search for the active version you have
  • At last, check the available update and update the IE(Internet Explorer)

RESOLVE “QuickBooks is Unable to Verify Financial Institution”

Web connect files commonly known as the.QBO files, that store online banking transactions are downloaded from your bank’s website.QBO files can be saved to your computer, and later, you can import the transactions, so they get incorporated into your bank feeds. The Web Connect import error in QuickBooks displays the following message: “QuickBooks is unable to verify the Financial Institution Information for this download.” The above message pops up when you try to download or import transactions from your bank. 

Guide to Import Web Connect (.qbo) Files

  1. Before you import a QBO file in your QuickBooks, the QBO file needs to be opened in Excel or Notepad.
  2. Open your file in Excel or Notepad.
  3. Go to line 20 <INTUIT.BID>2002.
  4. Replace the last 4 digits with 3000.
  5. Save the file and then upload the file into QuickBooks
  6. Open QuickBooks and click the File tab.
  7. Choose Utilities and hit Import.
  8. Click Web Connect Files choose the QBO file that you have downloaded from the bank and press Open.
  9. When prompted to Select a Bank Account, select from:
    • Use an existing QuickBooks account if the account you are importing the transactions into is already set up in QuickBooks.
    • Create a new QuickBooks account if the account you are importing the transactions into is not yet in QuickBooks. Type a name.
  10. On selecting Continue, a dialogue box opens to confirm the successful importing of .qbo files.
  11. Hit OK and go to the Bank Feeds Center to review your transactions.

Advanced Troubleshooting Methods

If QuickBooks is still unable to verify financial institution information for this download then you can use the advanced troubleshooting methods to fix this error. But you only do this if you have good knowledge of the computer and its working. Otherwise, we recommend you hire a professional IT expert to do this for you.

Review the Web Connect File for Errors

  • First, you need to open the .qbo file that you have downloaded from the bank’s website.
  • Then, right-click on the .qbo file and then select the open with Notepad (or Excel) option.
  • Here, you need to look for the common errors in the file. Like invalid characters, ampersands, and other strings. For example:
    • Example: <NAME>Point of Sale Withdrawal AEBY&$@#;S
    • Change to: <NAME>Point of Sale Withdrawal AEBYS
  • You also add or edit the missing markup. All the tags in the file should be as mentioned below.
    • <STMTTRN< (This tag required an end tag)
    • <DTPOSTED>20141027120000
    • <TRNAMT>-30.00
    • <FITID>00xxxxxxxxxxxxxxxx56 (length should be less than 32)
    • <CHECKNUM> 4526
    • <NAME> (Tag has no data but it should have) (Length should be less than 32)
    • <MEMO> (length should be less than 255 characters)
    • </STMTTRN> (This is an end tag)

NOTE: If the Payee field has more than 32 characters then the rest of the characters will be shown in the memo field.



The Payee info will not be automatically matched with the Memo by QuickBooks. Therefore, you have to match it manually.

Check your bank identification number

If the Bank Identification Number (BID) is missing from your .qbo file then you won’t be able to import the file.

  • To find your unique bank identification number information for your bank account, first, you need to select the QuickBooks version you are using.
    • QuickBooks 2020 (US, UK, or Canada version)
    • QuickBooks 2019
    • QuickBooks 2018
  • Press Ctrl + F, and then enter the bank’s name and identification number to find them.
  • After that, note down the 5-digit number and also make sure that the below syntax should be in your Qbo file:


<ORG> (cannot be left blank) Example: MY BANK

<FID> (cannot be left blank) Example: 01234


<INTU.BID> (cannot be left blank) Example: 01234

<INTU.USERID> (cannot be left blank) Example: 01234

  • Then, save the .qbo file.
  • We recommend you create a backup of the current QuickBooks company file before you import the Qbo file that you’ve recently corrected.


Above, we have mentioned every method to fix the error if QuickBooks is unable to verify the financial institution for this download and also the Web connect errors.

Frequently Asked Questions

How do I verify my bank account on the QuickBooks desktop?

Choose Overview, then Payroll. Choose Let's Go on from your To Do list. Verify if there has been a minor deposit to your account. Decide to Verify your account. Enter and verify the test transaction's amount from your bank account.

Why won't my QuickBooks sync with my bank?

You can contact your bank and inquire about any maintenance updates or requests to connect to QuickBooks. When connecting the account, be careful to choose the correct bank name if everything is well on your bank's end.

What to do if you get a bank error or can't download transactions on QuickBooks desktop?

To Do:

  • Visit the Transactions or Banking menu.
  • Select the Banking tab.
  • Select the bank account you want to use by clicking it.
  • Choose Update.
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