Updated Solutions to Fix QuickBooks Error 1328

QuickBooks error 1328 is related to a temporary file error. This error usually pops up when the User tries to QuickBooks software via a third-party application. The main cause of this issue is linked with temporary files (.temp files) stored under a folder the name of which is config.msi that obstructs repairing and updating the QuickBooks. This folder (config.msi) is stored in your system as a temporary archive which is used to place that script.

This is why, in this article, we will discuss the solutions to resolve this error and other troubleshooting tactics.

QuickBooks is a popular software and is used for accounting and bookkeeping. If they are seeking online bookkeeping services, it has helped a lot of non-accounting customers understand and complete bookkeeping responsibilities. Users get to see and correct bank reconciliations, tax statements, balance sheets, and other important reports related to business and accounting. This means it offers a wide range of accounting solutions at reasonable prices that are easy to use.

Fix QuickBooks Error 1328 - C:\Config.Msi\PTXXX.tmp. File Error

As of now, you all must be aware of the causes of Error 1328. When there are so many causes of one error, it is important to resolve the error based on its reason. Here, you will find the solutions to fix QuickBooks error code 1328 and a step-by-step guide for each method.

Solution 1: Resolving Error With Locate config.msi File

The first way of solving the error is with the help of the config.msi file. Users can refer to the guide provided below:

1. The user must first navigate to Start, then select the Explore option, then click on This PC.
2. The user must first access the C Drive and use the top bar to choose the view choice. The user must select the option to Show Hidden Files.
3. Locate the config.msi file or folder, then rename it by appending the .old suffix.
4. Proceed to the application once more and conceal the protected files to see if the mistake has resurfaced.

If you are still unable to resolve the error, go ahead and refer to the solutions given below.

Solution 2: Registry Repair Tool

A registry repair tool can be used to fix the issues related to registry entries. Follow the steps below:

1. Use the Registry Repair Tool to fix the QuickBooks software related to registry entries that are damaged.
2. Using an antivirus program, eliminate all malware from the PC. Apart from this, you will also have to clear the junk files stored.
3. It is also necessary for the user to remove all outdated PC drivers.
4. Once you have completed the cleaning process, you will have to use the Windows System File Check option.
5. Lastly, you are required to install the Windows updates that are much needed. After completing these steps you must look for the QuickBooks Error Code 1328 once more.

Error still not resolved? You must refer to the other solutions that are provided below.

Also Read This: How to Troubleshoot QuickBooks Error 16026?

Solution 3: Repair your QuickBooks installation Process

1. It involves logging in through Windows and requesting administrator permissions.
2. Select the Programs & Features option from the Windows Control Panel tab that has now opened.
3. This will find the QuickBooks Product Heading section, let you select it, and then click any button to initiate the removal process.
4. You will have to select the Repair Option tab whenever the QuickBooks installer appears on the screen.
5. After running the program on your computer, apply the patch.

However, users must note that the patch will be applied only if they are lucky. If you’re still facing this error, we recommend either following the next solution or seeking technical assistance.

Solution 4: Re-install using a Clean Installation

Refer to the steps given below to reinstall QuickBooks software to resolve  QuickBooks Update Error Code 1328:

1. Start by uninstalling the QuickBooks software.
2. Make sure the accounting software installation is done correctly after that.
3. You can choose from the options listed above to be able to complete this task.
4. The first method is to install QuickBooks straight from the installation CD drive.
5. Then, QuickBooks software can also be installed on a computer by downloading and installing the file.
6. Installing QuickBooks software straight from a CD is just too simple.

Now that the QuickBooks program is prepared to be downloaded or installed, users can do so with the aid of a handbook or by consulting an expert; the latter is the most expedient means of obtaining assistance quickly.

You May Read This: Easy Steps to Fix QuickBooks Error 12002

Solution 5: Repair the damaged windows registry with the registry repair tool

Users must be aware that any type of damage in the registry will end up resulting in the occurrence of QuickBooks Error 1328 i. Here, we will discuss in detail the tool that will help the users in restoring the registry.

We would highly recommend you use “Restore Tool” to restore the damaged registry file, and it will help you also if you need to restore Windows settings because restoring settings is a part of basic troubleshooting. To use an error-free system, you will have to use the Restore tool to scan your computer system and to know what steps you can take to remove the error.

NOTE: Users must note that the Restore Tool is used only for reference purposes. This means you have all the rights to choose other tools for repairing the registry. A few examples of such tools are Iolo System Mechanic, Defencebyte, Outbyte PC Repair,  Advanced SystemCare, Wise Registry Cleaner, and Auslogics Registry Cleaner. 

Solution 6: Upgrade the Windows and Mac OS versions

Updating the Operating System in Windows and Macbooks is an important step that is used to rectify the QuickBooks Error Code 1328.

Follow the guidelines given below:

For Windows Users

1. Press the Windows icon key on your keyboard, and then click on the Start option provided in the bottom left corner of the screen.
2. Either scroll down and search for Settings or search ‘Settings’ on the search bar.
3. Now, you will have to click on the Update and Security section present at the bottom.
4. Hit the Windows Update button.
5. Lastly, click on the ‘Check for Updates’ option. If any updates are pending, go ahead and start downloading and installing it.

For Mac Users

1. Go to the top left corner of your Macbook’s screen and click open the Apple Menu.
2. Now, you must navigate to the System Settings tab.
3. Select the General option from the sidebar.
4. Click on the Software Update.
5. Lastly, hit the Update button, if any updates are pending. 

Solution 7: Perform Windows Update

Updating Windows to the most recent version will also update Windows components, such as MSXML, Microsoft.Net Framework, and C++, that QuickBooks needs to run error-free.

1. Click on the Windows icon present at the bottom left corner, and then search for Windows Update.
2. Then you will have to search for Windows Update and click on it.
3. After Windows has completed downloading the updates, click Check for Updates and then click Install Updates.

To see if the issue has been fixed, restart your computer and install or update QuickBooks. If not, move on to the other troubleshooting step given below.

Solution 8: Download and Use QB Install Diagnostic Tool

Any problems related to Windows components can be resolved by incorporating QuickBooks Install Tool, such as MSMXL, automatically. The root causes of the QuickBooks 1328 update problem are C++ and the Net Framework.

1. QuickBooks Install Diagnostic Tool can be downloaded from the official website, and then installed as per the instructions provided on your computer screen.
2. Select the setup file from your computer's downloads.
3. To install Tool Hub, you must accept the terms and conditions of the license.
4. The shortcut to open your application will be on your desktop. Now, you will have to open the application by double-clicking on its icon.
5. Navigate to the section on Program Installation Issues and choose QB Install Diagnostic Tool.
6. Click "Yes" to accept the EULA.
7. On the QuickBooks Desktop Install Diagnostic Tool window, click on the Proceed button.
8. Await the tool's completion of updating every Microsoft component. Try using QuickBooks again after restarting Windows after the update is finished.

Solution 9: Rename the Folders where QB is Installed

Renaming the folder will stop QuickBooks from accessing that specific folder and the files within it if there is a faulty file or folder in the QuickBooks installation directory that causes QuickBooks to to display error message 1328. After that, QB will generate fresh directories and files that can be used to fix QuickBooks Desktop Error 1328. Here are the steps to rename the QuickBooks folders saved on your computer.

1. In the C drive in your Computer folder, you must look for the QuickBooks folder.
2. Or you can refer to these locations to find out the application files of QuickBooks. “C:\Users\(current user)\AppData\Local\Intuit\QuickBooks”, “C:\ProgramData\Intuit\QuickBooks”, “64-bit version C:\Program Files (x86)\Intuit\QuickBooks”, or “C:\Program Files\Intuit\QuickBooks”.
3. To rename the file, you will have to right-click on the icon and then a dropdown menu will be displayed. Now, click on the ‘Rename’ option.
4. Now, you will have to rename the folder and add ‘.ODD’ at the end of it. After this, try to open the QuickBooks desktop application again.
5. Use the following troubleshooting step to install QuickBooks cleanly if the error recurs.

Solution 10: Utilize System File Checker

Users must know that System File Checker is one such tool that works amazingly to fix all kinds of issues that occur in a computer system.

Follow the steps given below:

1. Make Use of System File CheckerMake Use of System File Checker
2. Navigate to the Start tab and type "cmd" into the search field without hitting Enter.
3. You will hit the Ctrl and Shift keys one after another and then press Enter.
4. As an alternative, you can type cmd, and choose Run as Administrator from the context menu by right-clicking on it.
5. Now, fill out ‘SFC/scannow’ in the command prompt window. After filling out this command, hit the Enter key.

Once the process is finished, shut down any Windows that is open and launch QuickBooks. Start the software update process to see if any errors have been fixed.

What is QuickBooks Error 1328?

Error 1328 in QuickBooks usually appears whenever any user tries to install or update this accounting software. Many users have encountered this error while they are trying to fix the QuickBooks desktop software. You will know that you have encountered this error when the following window appears along with the error message.

What Are the Indications of QuickBooks Error 1328?

You will face QuickBooks Error 1328 after a few indications that your computer system gives you. Know what the indications are that you come across before encountering this error.

1. You may notice that while upgrading QuickBooks, it will suddenly stop the degradation process.
2. QuickBooks Update Error 1328 can be seen frequently whenever you are trying to install the QuickBooks program, and you will see that the Window has crashed.
3. The repair process of the accounting software will not be finished.
4. The error message will appear on your screen and the process of uninstallation and installation of the software will be paused.
5. The software will react slowly when processed by QuickBooks.

Conclusion

Users who are facing QuickBooks Update Error Code 1328 can find it very frustrating. However, this error can be resolved easily. To fix this error 1328, you will have to use the Registry Repair tool, config.msi File, repair QuickBooks Installation, reinstall QuickBooks, ensure the damaged windows are repaired, Update your operating systems, incorporate QuickBooks Install Diagnostic tool, and many other solutions. You can refer to the article for a complete step-by-step guide to fix this error.

If the error persists despite these efforts, consider seeking technical support for further assistance. Keeping your QuickBooks software in good working condition ensures smooth and error-free financial management.

Frequently Asked Questions

Q1: What is QuickBooks Error 1328?

QuickBooks Update Error Code 1328 is a type of installation error that occurs during the installation or updating process of QuickBooks. This error is usually encountered whenever there are issues with temporary files or system setup.

Q2: How can I resolve QuickBooks Error 1328?

There are many solutions to resolve QuickBooks Error 1328. This is because the cause of the error can be different for every user. Hence, the way to fix this error can also vary. You can resolve this error by renaming the config.msi file, using a registry repair tool, reinstalling QuickBooks, or updating your operating system. Apart from this, refer to the article for a step-by-step guide to troubleshooting this issue.

Q3: Can a damaged registry cause QuickBooks Error Code 1328?

Yes, a damaged Windows registry can trigger QuickBooks Update Error Code 1328, which is why using a registry repair tool can help. To fix an issue that is caused by a damaged registry file, you will have to use the Restoto Tool.

Q4: Why does Error 1328 appear when updating the QuickBooks software?

You must have faced QuickBooks Error 1328 because of using an outdated system, damaged QuickBooks file, and using an outdated version of QuickBooks as well as Windows or Mac OS.

Q5: How to update Windows to avoid facing QuickBooks Update Error Code 1328?

You can update Windows to avoid facing this error by opening the Windows Start Menu and searching for the Settings menu. Now, you can click open the Settings Window and then select the option titled ‘Update and Security’. After this, click on the Windows Update section. If any updates are pending, you will find them there. Download and install it as per the instructions displayed on your computer screens.

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