QuickBooks Online is a popular cloud-based accounting solution used by businesses and professionals around the world. However, some users encounter issues when trying to access QuickBooks Online through Google Chrome. This article explores the possible causes of Chrome Login Issues in QuickBooks Online and provides practical solutions to help users enjoy a smooth and hassle-free experience.
The problem of QuickBooks Online not working with Chrome indicates a glitch between the QuickBooks software and the Chrome browser, which prevents you from logging in. Although Chrome is generally recommended for accessing QuickBooks Online, there are instances where the application may not load properly in the browser, leading to errors. This error often arises due to security protocols introduced by Intuit. To fix the problem, you need to update your account to a new Intuit account with advanced security features.
When such login issues occur on your browser, you may see the following error prompt on your screen:
Account services unavailable; please try back later.
Sometimes, a variety of issues may be seen when logging into QuickBooks Online on Google Chrome, including:
- Your screen may show a loading message in your web browser, but nothing actually loads, leaving you with a blank screen.
- Sometimes, Chrome gets stuck in a loop, repeatedly taking you from the sign-in screen to the company selection screen, and then back to the sign-in screen.
- You might also encounter error messages such as “The services are not available,” “WebPage cannot be found,” “Error 404: File Not Found,” or “QBO is currently unavailable, please try again later.”
To resolve the issue of Chrome Login Issues in QuickBooks Online, you can try running your Chrome browser in Incognito mode, adding Intuit as a trusted site, and implementing other recommended solutions provided here.
Table of Contents
What are Chrome Login Issues in QuickBooks Online?
Google Chrome is a very favorite web browser and is also useful for accounting software. But sometimes it happens when you log in to open QuickBooks Online on the Google Chrome browser. So you may have trouble logging in. There can be many reasons why login is not happening. Know about these reasons and what is the way to correct them.
- Your PC screen shows a “loading” message on your internet browser yet nothing loads up.
- An error message “the services are not accessible” may show up on your screen.
- The sign-in endlessly screen to pick my company might appear in a loop.
What Causes Chrome Login Issues in QuickBooks Online?
- “Antivirus or other Windows Firewall applications may be blocking QuickBooks’ access to the Internet.“: If the Windows Firewall or other antivirus programs are blocking the software or preventing access to the internet, you won’t be able to log in to QuickBooks Online using the Chrome browser.
- Inappropriate sign-out from the previous QuickBooks online session: When you forget to sign out properly from the last QuickBooks Online session, you may face issues logging in to the software using Chrome due to security measures implemented by Intuit.
- Login credentials of current Chrome users are saved in a password manager: If the login credentials of the current Chrome user are stored in the password manager, you will not be able to access QuickBooks Online on the Chrome browser using your login information.
- Old History or Cache slowing down the Browser Performance: The accumulation of old cache data and browser history can significantly impact the performance of your Google Chrome browser, causing it to become slow or sluggish.
How to Fix Chrome Login Issues in QuickBooks Online?
Solution 1: Verify the Date and Time of your system
- First of all, from your keyboard hit the window+R button, and when you see a box opened then write the control panel in it, and click the Ok button
- Then, you land on the control panel functions box, now here you can search date and time at the top.
- Now, click on “set the time and date” under the date and time option.
- Now, you can change the date and time at your convenience.
- After setting the correct date and time according to your location, now you need to click on the Apply option and then hit the Ok button.
- Press CTRL + Alt + Delete keys simultaneously on Chrome and Clear Browsing Data window will open.
- First of all, from your keyboard hit the Crtl+Shift+Delete button, now you will see a pop-up with multiple options.
- Now, tick the checkbox of the Browsing history, Download history, cookies, and other site data, and cached images and files.
- After checkmark, the option, click on the clear data button.
- Now, wait until the browsing history and cache are clear.
Solution 3: Check the settings on your browser.
- Verify the QuickBooks Online compatibility with your browser, that browser you are using.
- some required browser settings include JavaScript and popup windows to load its sites in your browser. Verify that it is all turned on by going to the settings.
- After checking all the settings, now open QuickBooks Online and log in.
Google Chrome:
- Press CTRL + Alt + Delete keys simultaneously on Chrome and Clear Browsing Data window will open.
- First of all, from your keyboard hit the Crtl+Shift+Delete button, now you will see a pop-up with multiple options.
- Now, tick the checkbox of the Browsing history, Download history, cookies, and other site data, and cached images and files.
- After checkmark, the option, click on the clear data button.
- Now, wait until the browsing history and cache are clear.
Mozilla Firefox:
- First of all, open the firefox browser, and then click on the 3 dot option top of the left.
- After clicking on the 3 dot option, now, go to the preferences tab, and choose the privacy & security option.
- Now, select the manage data option under the Cookies and site data option
- Find out the cookies by typing “Intuit”, then click the ‘Remove All Shown’ option
- Now, Save all changes, and you need to restart the Mozilla Firefox and log in again to QuickBooks Online more time.
Safari:
- From the home screen, Select Settings > Safari.
- At the bottom of Safari’s settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
- Confirm when prompted.
- At last restart the Safari, and now you can log in to QuickBooks Online.
Final Words!
After reading this article, you will be able to solve QuickBooks online login errors in the Chrome browser. If you consistently experience the same issue, our QuickBooks experts can help.
