Easy Solutions to Resolve QuickBooks Payroll Error PS107


Last Update: September 15th, 2025     Author: Adams Williams

Reviewed By: SMBAccountants Editorial Team

QuickBooks Payroll Error PS107 occurs during payroll updates and is triggered by issues such as faulty files or incorrect software configurations. This error often displays the message: “An internal file in QuickBooks has become unreadable.”

What is QuickBooks Error Code PS107?

Code of Error QuickBooks’ PS107 code denotes a payroll update process problem, usually brought on by an unreadable internal file. It usually happens while trying to download or install payroll updates and the program runs into corruption or incompatibility. This notice of error is quite common in QuickBooks as saying, “An internal file has become unreadable.” In other words, all these errors could be because of outdated versions of QuickBooks, corrupted application files, or a system shutdown in the update procedure. Check whether your QuickBooks is updated and active in the payroll subscriptions; then, reinstall it if it doesn’t work.

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How to Fix QuickBooks Desktop Payroll Error PS107?

Here are the solutions to fix QuickBooks payroll error ps107, follow these solutions:

Solution 1: Check Your Payroll Service Subscription

An inactive or expired payroll subscription may cause Error PS107. Check your subscription is active using the following steps:

  • Open QuickBooks Desktop and navigate to Employees > My Payroll Service > Account/Billing Information.
  • Sign in using your credentials from Intuit.
  • Verify if your payroll subscription is ON.
  • Renew your subscription from the site of Intuit, if the same is outdated.
Verify Payroll Subscription

Read more: How to Fix QuickBooks Error PS060

Solution 2: Close QuickBooks and Restart it.

  • Save everything working in QuickBooks.
  • Shut down your QuickBooks.
  • Restart your Computer.
  • View changes again in QuickBooks after trying to re-open.

Solution 3: To clean install QuickBooks, use the Selective Startup Mode.

Configuration problems can be solved by clean installation in the selected start mode:

  • Selective Startup Mode is now active.
    • Pressing on Windows followed by ‘R’ then type ‘msconfig’ before hitting the ‘Enter’ button.
    • Again in the System Configuration window deselect the Load Startup Items box and select the Selective Startup option.
  • Remove QuickBooks:
    • Choose from the list: Program and Features > Control Panel. Remove a program.
    • After choosing QuickBooks, click on Uninstall.
  • Reinstall QuickBooks:
    • To reinstall QuickBooks you have to use a new setup as you have shifted to a new location or use the CD that you have used to install QuickBooks.
    • After the activation of the software, check for some updates.
  • Return to the Standard Startup:
    • Type Normal Startup at System Configuration and then reboot the computer.
QuickBooks-clean-install-tool

Solution 4: Back up the data and change the QB to single-user mode.

Disputes that may occur during the troubleshooting process may be addressed by going to the single-user mode:

  • File >New Single User Mode once QuickBooks has been started.
  • Make a copy of your business file:
  • From the File drop-down list select Create Local Backup other than Back Up Company.
  • To save the backup, it is important to learn more about the directions displayed on the screen.
Switch to Single-User Mode

Solution 5: Check Network Connectivity

A good internet connection is required to download updates on payrolls:

  • Launch your web browser and see if you can browse the internet or not.
  • If the internet connection is slow or even lost, check the network or call the Internet Service Provider.
  • After doing this, close QuickBooks and then reopen it in the process of trying to download the updates.
Network Connectivity

Solution 6: Check and Repair Company Database

Damaged company files may lead to the wrong payroll. To overcome such problems use the Verify and Rebuild tools:

Verify Data:

  • Click on the File on the toolbar then select Utilities and then Verify Data.
  • You should then let QuickBooks perform a scan on your file.

Rebuild Data:

  • If errors are to be located then mark File then Utilities and then Rebuild Data are to be selected.
  • Read the instructions provided on your PC’s screen, and fix corrupt files.

Solution 7: Download and Install the Latest Payroll Updates

Make sure that the payroll service is the current version.

  • On your QuickBooks account, go to Employees on the top list then click on the Get Payroll Updates.
  • Click on the Download Entire Update link.
  • After updating it, restart the QuickBooks and then test all the payroll options.
Download and Install the Latest Payroll Updates

What are the Reasons for QuickBooks Error 107?

Common causes for getting the PS107 error include:

  • Outdated version of QuickBooks Desktop.
  • Damaged or cannot be read QuickBooks files inside.
  • Inaccurate or not currently active payroll subscription service.
  • System failure or QuickBooks installation error.
  • Other interfering applications in the execution of the processes within QuickBooks.

How to Identify the QuickBooks Payroll Error Code PS107?

You may experience the following symptoms when QuickBooks Error PS107 occurs:

  • The QuickBooks application starts to freeze or crash while updating payroll.
  • Error message displaying code PS107 appears on the screen.
  • Failure to update the payroll or access employee details.
  • Slow processing of the system while processing QuickBooks.

Activities Before You Begin Fixing a QuickBooks Error PS107

QuickBooks Error PS107 normally arises due to QuickBooks payroll update procedure malfunction. The following activities ought to be executed before the troubleshooting session so that all is well set in place for smooth sailing.

  • Backup Your Company Files: Back up your QuickBooks Company file because some troubleshooting steps may result in the loss of your data.
  • Check System Requirements: Ensure your system meets the latest QuickBooks version’s requirements before use.
  • Update QuickBooks: Confirm that you are using the latest version.
  • Disable Antivirus Temporarily: Security applications can cause conflicts with QuickBooks operations sometimes. Recommended to think twice before using them and to try to turn them off for some time during the diagnostics.

Conclusion

QuickBooks Payroll Error PS107 affects the payroll process but can be fixed easily. As outlined above, the root cause of the error can be determined, and the steps suggested above will help to solve the problem and bring the program back to normal. However, in case of its recurrence, consult a professional. Payroll issues should be addressed in consultation with a QuickBooks ProAdvisor who has been certified or with Intuit’s customer support to get personalized solutions to issues that may require more attention and to avoid the formation of a thorn in payroll processing.

Frequently Asked Questions

Q 1: Do antivirus programs cause Error PS107?

Q 2: To fix Error PS107, do I need to have administrator rights on my computer?

Q 3: Am I able to avoid the future occurrence of Error PS107?

Q 4: What should I do if none of the solutions don’t work?

Q 5: What should I do to be certain that I have been coping with Error PS107?

Adams Williams

Adams Williams is a seasoned accounting professional with over 4 years of experience in bookkeeping, financial reporting, and business accounting solutions. Specializing in QuickBooks software, Adams combines technical expertise with clear, accessible content writing to help businesses streamline their financial processes. His insightful guides and how-to articles are crafted to assist both beginners and seasoned users in navigating accounting software with confidence.

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